All Cannanda products are manufactured in a pharmaceutical cGMP-certified facility. We’ve licensed the production of our intellectual property to a Canadian manufacturer so that we can ensure our customers have the highest quality products available. It's important to point that out since many other products are often made in someone’s home or in a facility that has no GMP certification—there is essentially no QA/QC with those products.
While this industry is built by entrepreneurs, and we fully support that, just remember that these are products that you’re going to be inhaling or ingesting. Creating a company and brand in your garage works for tech companies, but for the cannabis industry, unless you’re doing things for personal use, it’s really unacceptable. We need to ensure the industry matures in a respectable way—a quality way
Raw Material Qualification
So the first step is qualification of our raw materials. As soon as the raw materials come in, a sample is sent to the lab to test for purity and potency. Essentially, what we’re looking at is that these comply with Health Canada regulations, and the results confirm the results on the CofA provided by the supplier. Any time our testing reveals a raw material is not what it says it is or has variable that is out of specs, they are rejected and returned back to the supplier. You want to be careful buying other products because raw material suppliers will often take back these rejected batches and resell them to others, either in jurisdictions with lower standards or regulatory oversight, or to those brands who may not actually test all incoming raw materials. It’s very likely that some of the raw materials we’ve rejected have made their way into other products. Always ensure the products you purchase are from brands that have the proper controls and well-documented SOPs to handle every minute detail in the manufacturing process.
After the tests confirm the raw materials meet our high standards, they are moved out of quarantine and into storage.
Weighing Raw Materials
Once we’re ready to begin manufacturing, our master formula is confirmed and raw materials are weighed out according to the production size. Each raw material is weighed by staff, and double-confirmed by a second individual to ensure there are no mistakes.
Once this is complete, we blend.
Our blending uses the most advanced machines to ensure an even and consistent blend. This ensures that from one softgel to the next, you’re getting the exact same thing. Maybe you’ve heard of situations where a pill was found to contain more (or less) than what is stated on the label. One reason this can happen is if blending isn’t done properly. You may still have the right amount of ingredients in the batch, but one softgel may contain a very high amount of certain ingredients, and another may have very little. Without a homogeneous blend, these types of problems can arise…and we’ve seen this happen in both the pharmaceutical and natural health industries.
We’re using a special die to manufacture the twist-off delivery format that we’re known for. The gelatin is fed through to create two ribbons which come together, while at the same time, the terpene blend is pumped into the space created by the two sides of gelatin. The seams are sealed and then enter the tumbler, which starts the initial drying process.
Once the softgels come out the other end, they are places on drying racks and allowed to dry for 20 hours. This gives the softgels the firmness that we want. Too soft, the softgels will not maintain their shape. Too hard, and the gelatin becomes brittle, making cracked and leaking softgels more likely. BTW, I should also mention improper storage conditions (like excessive heat and/or humidity) can compromise the quality and integrity of the gelatin…so it’s important—no matter how well we make the finished product—that you also store the product in a cool, dry area, away from direct sources of light, and with the cap on tightly.
After 20 hours, these come out of the drying chambers and go through another visual QC check.
After the softgels are ready for bottling, labels go through a QA/QC check. Here, we’re checking to see that the right label is going on the right product, and that the info on the label matches what’s actually been made. At the same time, lot# and expiry date are printed on the bottom. This helps us identify exactly all aspects of a particular batch…when it was made, and we can track all raw materials used right down the the supplier, CofA, our tests results, etc. We have complete traceability from start to finish. So if you ever have a quality issue with one of our products—and very unlikely you ever will—just reference the lot# and expiry date, and we can go back into the product's records to dig up everything we would need to know…like I said, right down to the specific lot of the RM that were used, the time of day each step occurred, the staff working during the shift the product was made, what machines were used, who signed off, etc.
A machine dispenses the exact number of softgels into each jar. After this, the cap is put on tightly, and the tamper-evident security band is applied.
Packing into shippers
Then finally, we pack these into cases ready for delivery to to our warehouse, from where our retail partners will receive their shipment.
There you have it. This, of course, was an abbreviated summary…there are a lot of other steps and details that weren't covered in order to keep this short, but hopefully this gives you a little more understanding of the types of processes that SHOULD be taken when manufacturing any health-related product--and of course, we also hope this gives you a high level of confidence in the quality behind Cannanda’s products.